Chapter 14

After skipping chapter 13, chapter 14 is about writing e-mail, memos and also, proposals. It can be quickly summarized.

  • Memos should be one page and include the date, who it is to, from, the subject and also a message.
  • Proposals must follow a logical, well-organized format.
  • E-mail is rapid and cost-efficient.  It is not a substitute for personal one-on-one communication.
  • E-mail bulge is overwhelming. Use wikis, text messages and twitter to reduce this.
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